Re: Malfunctioning Account (???)

Hey @luvinlif2kaU I have passed on feedback to the pogo team for what you're seeing on the first issue you mentioned. To check when trying to join a friend does it load endlessly? Give any error messages?

We can try the following to see if it makes a change:

• Restart your device and modem/router then try to load your game     
• Clear your Cache/Cookies (<-- link)   
• Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates     
• Try with your Browsers Incognito/Prive Mode (This may require you to manually sign in)   

For the second issue, we may be dealing with a multiple account issue, or one I've seen since we made Pogo changes a couple of years back where players had to move to use one email per account, I would recommend reaching out to our support to check into this further for you. 

• EA Help website - Live Support (Phone, Chat, Email) 
• Twitter - Select the message icon to get assistance