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Re: where are all the games I paid for gone?

I spent money to play Pogo games, just before EA took over the site.  I understand my account was moved over to EA.com, but I don't see any of the games I was interested in playing.  I had barely begun and cannot even remember the names of the games I had started.

Soo...  What have the charges I paid for entitle me to do here?  I'm not interested in paying additional monies for game access.  This is WHY I signed up with POGO in the first place.  I've been TIRED of online games nickle-and-diming me!!!  I miss the days when I could BUY a game outright and play it to my heart's content.

13 Replies

  • EA_Arrenai's avatar
    EA_Arrenai
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    5 years ago

    Hey there, @VickiDK2

    I'll be happy to look into this for you. What games are you having trouble finding?

    Arrenai 🐱


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  • EA_Arrenai's avatar
    EA_Arrenai
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    5 years ago

    Hey there, @VickiDK2. I'm just checking in. Are you still having difficulty finding certain games? If so, what are their names? I'll be happy to look into it for you.

    Arrenai 🐱


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  • fmkk0616's avatar
    fmkk0616
    5 years ago

    I'm not the OP but I can tell you that I am really, really annoyed with Pogo now too. I have been a member since 2006. I just realized that there are a TON of games no longer available. We pay $40 a year to access only 11 Pogo Exclusive Games. You currently offer only 1 Slot.

    Just off the top of my head, the following games are missing:

    Hog Heaven Slots (my favorite)

    Showbiz Slots

    Ali Baba Slots

    The Halloween Slots

    Pogo Bowl

    Quick Quack

    Chuzzle Slots

    Peggle Slots

    Letters to Nowhere

    Big City Adventure

    Pyramid Solitaire

    Clue Secrets and Spies

    Slingo

    Zuma Slots

    Monopoly Slots

    No more tokens. No more chat rooms. The new format is terrible. Seriously considering canceling, which I hate to do, but what am I paying for?

  • EA_Arrenai's avatar
    EA_Arrenai
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    5 years ago

    Hey there, @fmkk0616. Thanks for the reply.

    Many of those games have been retired due to the changes in web technologies and browsers no longer supporting those features. We do have a thread to discuss game retirements, which you can find here: 

    https://answers.ea.com/t5/Pogo-Classic/Pogo-Flash-Java-Games-and-Features-Retirement-Discussion/m-p/8532223#M195279

    We would hate to see you go. We do have several games in development right now, and are constantly working to bring old games back as well as new and exciting games for everyone. Please keep an eye on the Pogo Blog for updates on our upcoming games.

    Arrenai 🐱


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  • Yes!

    Since I just RECENTLY paid a membership fee, this feels very much like a BAIT AND SWITCH!!!

  • @VickiDK2 IT shouldn't matter WHICH games I had started playing. I signed up for access to ALL THE POGO GAMES!!!!! I had only just begun to explore the games and hadn't gotten far with any of them, so hadn't yet decided which game(s) to commit to.

    I want a refund.
  • @VickiDK2 

    Can you not play all the games? I have access to all the available games.  Which ones are you having trouble playing? 

  • VickiDK2's avatar
    VickiDK2
    5 years ago

    You are missing the point.  I paid for access to Pogo website.

    I'm not getting Pogo website or any version thereof.

  • @VickiDK2 

    I guess I don’t understand, you had to access the Pogo website to be able to post here. You probably should reach out to customer support. 

  • EA_Arrenai's avatar
    EA_Arrenai
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    5 years ago

    Hey there, @VickiDK2

    I'd love to help out. Do you get an error message when you try to access the Pogo site? What happens when you go to Pogo.com?

    Arrenai 🐱


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  • EA_Arrenai's avatar
    EA_Arrenai
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    5 years ago

    Hey there, @VickiDK2. I'm just checking in. Are you still having trouble accessing Pogo? If so, do you get any error messages?

    Arrenai 🐱


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  • bhmom's avatar
    bhmom
    New Rookie
    5 years ago

    i want to know, why you took all the games i play out ? i want peggle slots, hog heaven and vaults of atlantis . is it possible to get them back /?please answer . thank you .

  • EA_Arrenai's avatar
    EA_Arrenai
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    5 years ago

    Hey there, @bhmom.

    The Pogo team is working tirelessly to bring back the most popular Pogo games for everyone to enjoy. While Java can no longer be run on any supported browser, and Flash will be facing the same fate at the end of the year, there's many games being worked on behind the scenes. Please keep an eye on the Pogo Insider Blog for updates as they're made available.

    Arrenai 🐱


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