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EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
11 months ago
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Service Update - Merge Academy energy is not generating

Service Update - Merge Academy energy is not generating

August 30th, 2024, 4:26 pm

 
Hi everyone -

We understand that some of you are experiencing energy reset and not generating on Merge Academy. Please know that our team is actively investigating this issue. We truly appreciate your patience, and we'll share any updates with you as soon as we have them. Thank you for your understanding.

sconnie
  • EA_Lanna's avatar
    EA_Lanna
    4 months ago

    Hi folks, 

    We've got good news to share regarding the recent issue of trying to collect energy from the garbage can in Merge Academy. For more information, please check out our Service Update: Merge Academy Issues announcement. 

    Regarding this particular, it thread was opened 8 months ago for a different but similar issue, and it was resolved closer to the time, so I'll close it out here. 

    Thank you for your patience and understanding.

    Happy Gaming,

    - EA_Lanna

7 Replies

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  • vfontano's avatar
    vfontano
    Seasoned Newcomer
    4 months ago

    2 days in a row my merge academy game has not regenerated my energy. Is there a glitch or reason??

  • Player_q2ks56ka's avatar
    Player_q2ks56ka
    Rising Novice
    4 months ago

    Still having problems. I woke to 100 energy, went to work the map, and when i went in to play my energy had gone to zero. 

  • memorygR140's avatar
    memorygR140
    Seasoned Newcomer
    4 months ago

    I hope we will be credited for all the energy and coins that were deleted.

  • memorygR140's avatar
    memorygR140
    Seasoned Newcomer
    4 months ago

    I just finished a quest and all the rewards I received disappeared.  All the extra energy and coins.  My energy has been dropping to zero for a few days now and the trash can can not be activated.

  • cnrob4's avatar
    cnrob4
    Rising Newcomer
    4 months ago

    Unfortunately, your progress could not be saved. Do you want to try saving it again? i am receiving this message 4/12/24

  • RadiopaPlayerzf's avatar
    RadiopaPlayerzf
    Seasoned Newcomer
    4 months ago

    Day#5 of Merge Academy and its disappearing energy!!  Then yesterday and today the game decided to not give me my daily trash can energies. When can we expect the game to be fixed?

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hi folks, 

    We've got good news to share regarding the recent issue of trying to collect energy from the garbage can in Merge Academy. For more information, please check out our Service Update: Merge Academy Issues announcement. 

    Regarding this particular, it thread was opened 8 months ago for a different but similar issue, and it was resolved closer to the time, so I'll close it out here. 

    Thank you for your patience and understanding.

    Happy Gaming,

    - EA_Lanna

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