SWEET TOOTH TOWN

WHILE PLAYING SEVERAL OF THE GAMES THAT REQUIRE COLLECTING THE WRAPPED CANDY A LOT OF THE TIMES THE CANDY LANDS ON THE BOTTOM AND SITS THERE AND DOESN'T BOUNCE OFF THE BOARD,  IS THERE A WAY TO REMOVE THESE CANDIES?  IS THIS SOME GLITCH IN MY PROGRAM?  THANKS FOR ANY HELP WITH THIS.