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7xqmn10fmtmw's avatar
7xqmn10fmtmw
Newcomer
3 months ago
Solved

Trying to buy gems

I went to buy gems and it says my card is out of date but it is NOT! I tried to add the same card as a new one but that did not work and I really need gems please help
  • kgdustyyrose's avatar
    kgdustyyrose
    6 days ago

    Three days ago, after the issue was fixed. I had this problem for months also, so I know your frustration. I lost a lot of badges because of it.  Honestly,  I think HP is the one who fixed my problem, after they cleaned up my pc, I was able to buy gems again. Maybe your pc's company can help you too.  Hope you solve your problem soon.

kgdustyyrose's avatar
kgdustyyrose
Seasoned Rookie
13 days ago

I recently had my computer checked and it had been hacked. The tech did a lot of cleaning up and now I have had no issues with a lot of the games. Now I am able to buy gems again and what a relief. I don't know if it was Pogo or the tech who solved the problem, doesn't matter, it is fixed. Just a suggestion, getting your computer checked out. Good luck.

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