Forum Discussion

CARMELAM23dQ's avatar
3 years ago
Solved

unable to authenticate error

I play Canasta.  I am trying to load the game and  I get a message "unable to authenticate".  How do I resolve this? Other games in pogo load.

  • EA_Illium's avatar
    EA_Illium
    3 years ago

    Hey Everyone, 

    Thanks for letting us know what you were running into with Pogo. I wanted to confirm this issue should now be resolved. 

    Thanks!

5 Replies

  • Lndsnd's avatar
    Lndsnd
    Seasoned Newcomer
    3 years ago

    This started last evening.  Frustrating!

  • Lndsnd's avatar
    Lndsnd
    Seasoned Newcomer
    3 years ago

    8:11 a.m. GMT - the canasta server is not accessible / down for over twelve hour at this time.   

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago

    Hey Everyone, 

    Thanks for letting us know what you were running into with Pogo. I wanted to confirm this issue should now be resolved. 

    Thanks!

  • I was able to play canasta earlier today now I get unable to authenticate. Frustrated. When I can log into a game, I have to try numerous times, the game is loaded wrong. 

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