Forum Discussion

CARMELAM23dQ's avatar
CARMELAM23dQ
3 years ago
Solved

unable to authenticate error

I play Canasta.  I am trying to load the game and  I get a message "unable to authenticate".  How do I resolve this? Other games in pogo load.
  • EA_Illium's avatar
    EA_Illium
    3 years ago

    Hey Everyone, 

    Thanks for letting us know what you were running into with Pogo. I wanted to confirm this issue should now be resolved. 

    Thanks!

abc839518598's avatar
abc839518598
3 years ago

were you able to solve it or is just a bust?

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago

    Hey Everyone, 

    Thanks for letting us know what you were running into with Pogo. I wanted to confirm this issue should now be resolved. 

    Thanks!

    • Katej2505's avatar
      Katej2505
      10 months ago

      I was able to play canasta earlier today now I get unable to authenticate. Frustrated. When I can log into a game, I have to try numerous times, the game is loaded wrong. 

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