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Arianera's avatar
Arianera
Rising Novice
7 hours ago

Mahjong Sanctuary Challenge

Today's Mahjong Sanctuary Challenge does not allow repeated boards. I have maxed out the number of boards at level 2150. Yeah, that's how often I play that game. I max out all new levels and have for years.

To win 500 feathers, I need to complete 7 boards in a row without failing. Well, how can I do that if I've played to the max level, and you are not allowed to repeat boards? 

I see so many game issues on these forums. I have some serious concerns here! I have been a paying customer for every consecutive month for well over 20 years! I play games on the site every single day. What actual value am I getting for a product with so many issues?

Worse, being able to actually talk to a real customer support person is impossible. The "beta" AI keeps offering me completely irrelevant issue ideas. I get sent around and around and around with irrelevant replies and can't ever get to actually making a ticket or talking to a live person. 

Again, what value is there in a brand that has so many issues? As a very loyal customer for 23 some years, this is a very serious and valid concern.

Please DO escalate this to actual customer support people. The CS AI is an absolute fail right now. So frustrating. 

 

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