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EvaBuddy1951's avatar
2 years ago
Solved

Weekly Personal Challenge

I have been trying for the past 2 weeks to access a weekly Personal Challenge only to receive this message: You have reached the weekly limit of Personal Challenges in a week. Get more Personal Chall...
  • EA_Illium's avatar
    2 years ago

    Hi @EvaBuddy1951 

     

    Can you try going through the following steps and let us know if you continue running into issues after? 

     

    • Restart your device and modem/router then try to load your game     
    • Clear your Cache/Cookies (<-- link)   
    • Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates     
    • Try with your Browsers Incognito/Private Mode (This may require you to manually sign in)  
    • Try another Browser (Chrome, Edge, Safari) 
    • Check your device meets the Requirements (<-- click here) to play POGO games   

    If you continue to run into issues Please Let us Know: 

    • Screenname:
    • Device Make/Model:
    • Which Web Browser (and Version) is being used:
    • Are you getting an Error Message? (If so what is it)

    Cheers!   

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