Unless you are a tech, I would suggest not giving advice. You stated that you are not affiliated with Pogo. I will not listen to your long winded post. Have a tech get back to us.
The purpose of Answers HQ is for players to give fellow players advice. Therefore, if people like me did not make posts like this, there would be no peer solutions granted for any games at all. I am sorry you are frustrated, but the solutions I have provided here have worked for many people...same with user @abbycattx. If they have not worked for you, then you will have to simply wait until Pogo receives updates from the third party sites.
Pogo mods on this site have verified that they are aware of the issue. Contacting them, therefore, will likely get you sent back here to Answers HQ. The best we can hope for from Pogo themselves is a timeline because their own techs will not be able to fix anything from an external game. Again, I am sorry you are experiences troubles, and I hope that you can enjoy some other games in the meantime.
There IS no way to contact them directly and you know this. Try to fool someone else. I will no longer listen to your excuses.
