Unless you are a tech, I would suggest not giving advice. You stated that you are not affiliated with Pogo. I will not listen to your long winded post. Have a tech get back to us.
😊Hello!.
The EA Community Mangers and the AHQ Official, monitor postings 24/7 for players around the world. If they see this posting as unfit, they will delete it. Let's please not discourage players from helping one another, we all need help from time to time.
This Pogo Player's posting is an opinion on an open forum during a time of distress & confusion is to help - why take the time? Because they care about other players. We are in this together as a community of Pogo.
Also, if you search around this site, you can see forums for all of the EA games, players helping players is common. This is not designed for tech only responses, unfortunately. It would be nice though.
EA Help Video > How to navigate Answers HQ | EA Help
You can view the User Guidelines here > EA Answer HQ user Rules & Guidelines
🌷I have given you the steps of how to contact Customer Service in another posting, please take a look when you have the time. I promise Electronic Arts has not filled their Customer Service only with bots, this is a misunderstanding.
All of this confusion is very unfortunate for our Pogo Community; however, it will inevitably end soon. Take Care!
