black patches on tri peak solitaire

Hello @biggaloot_pb 

Thanks for taking a moment to let us know what you're running into with Pogo Games, When you have a moment could we start by giving the following steps a try? 

• Try restarting your device and potential your internet equipment
• Clear your Web browser Cookies/Cache
• Check if your device has updates, as well as your web browser
• Try using your browser Incognito Mode... This may require you to manually sign in
• Try downloading and using a different web browser (Google Chrome, Microsoft Edge, or Firefox)

Also, make sure your device meets the Requirements (<-- click here) to play POGO games. If you continue running into issues playing your games, Would it be possible to get the following information? 

• Screenname:
• What Device are you using?
• Which web browser do you play on?
• Do you get an error message at all?

Thanks and have a Great Day!   

I completed. the steps you recommended and still have the same problem.  Everything was working fine until the last few days. 

My screenname is biggaloot_ I am using a desktop with windows 11. I use edge as web browser, I do not get a error message.

Thanks

Hi Tri Peaks is not working right,all the cards are solid black,has been like this for 3 days now.I'm working on a badge and losing time pleae HELP. Thank you MaryAnn

Hello @musicianmLu 

Thanks for taking a moment to let us know what you're running into with Pogo Games, When you have a moment could we start by giving the following steps a try? 

• Try restarting your device and potential your internet equipment
• Clear your Web browser Cookies/Cache
• Check if your device has updates, as well as your web browser
• Try using your browser Incognito Mode... This may require you to manually sign in
• Try downloading and using a different web browser (Google Chrome, Microsoft Edge, or Firefox)

Also, make sure your device meets the Requirements (<-- click here) to play POGO games. If you continue running into issues playing your games, Would it be possible to get the following information? 

• Screenname:
• What Device are you using?
• Which web browser do you play on?
• Do you get an error message at all?
• Screenshot of how your game appears...

Thanks and have a Great Day!   

Hey Pogo community, 

If you are still running into issues with Tri Peaks haveing Black Patches please let us know the following:

• Screenname:
• What Device are you using?
• Which web browser do you play on?
• When did this first start?
• Do you get an error message at all?
• Screenshot of how your game appears...
• Please share a DxDiag file if possible

Thanks!