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e521b8bd72e086b's avatar
2 years ago

BUG: Can Not Subscribe to CLUB POGO

I have been trying to get this issue resolved but no one has been able to fix it for me. 

I am unable to subscribe to CLUB POGO. I have been trying for weeks, and there are 6 pages of ATTEMPTS in my order history. None of them have been successful. I have removed and re-added my credit card. I have removed and re-added my paypal. I have turned off my VPN. I have restarted my computer. I have tried various browsers and different devices. 

Nothing works. It is a bug on POGO's end, but the representative I spoke with told me they can't do anything to fix it and I have to post here to have the managers fix it. 

They said to tell you that when I click pay it just takes me back to the home screen. 

I have a video of it, but it exposes my credit card and paypal information, so I am providing screenshots to show I still do not have club pogo no matter how many times I click JOIN 

Please fix this because I have had my account for almost 20 years and this is insanity.

My case number is:  164191664

1 Reply

  • Don't waste your money on the Club Pogo membership.  Pogo no longer cares about its players, or fixes anything in a timely manner.  I've been reporting that Solitaire Blitz has not loaded for 6 months via the message center in Pogo, Facebook Messenger and via the "contact us" feature, but all 3 cases have been closed.  The last response to my message via Pogo was on 12/7, where Sconnie said there is no ETA on the fix.  The last real response via  Facebook was on 11/13.  My subscripton ends on 12/31, and after 20 years, i will not be renewing.

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