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ktb1st's avatar
ktb1st
New Novice
6 years ago

canasta won't let me play and I am loosing point rating with every try

I just tried to play 3x and each start I could not draw, meld or discard...and my opponent wins game and I loose points.  FIX IT

3 Replies

  • EA_Arrenai's avatar
    EA_Arrenai
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    6 years ago

    Hey there, @ktb1st. Thanks for your patience.

    Let's try some troubleshooting to figure out what's going on. Please run the HTML5 troubleshooting steps, and let me know how it goes for you.

    Arrenai 🐱


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  • EA_Arrenai's avatar
    EA_Arrenai
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    6 years ago

    Hey there, @ktb1st. I'm just checking in. Are you still having trouble getting Canasta to run?

    If you try the troubleshooting and still are not able to get into Canasta, can you share your browser information from the Pogo Compatibility Tool, as well as your DxDiag? If you can attach it as a file to a post, I'd love to take a look.

    Arrenai 🐱


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