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CappyD596Fv's avatar
CappyD596Fv
2 years ago
Solved

Cannot Click on Numbers in Pogo Daily Sudoku

I can't click on any numbers in Pogo Daily Sudoku.  The game loads on the screen, but when I try to click on any of the numbers, nothing happens.  I have noticed this since Friday, October 20th. I ha...
  • EA_Illium's avatar
    EA_Illium
    2 years ago

    Hi @CappyD596Fv     

     

    Can you try going through the following steps and let us know if you continue running into issues after? 

     

    • Restart your device and modem/router then try to load your game     
    • Clear your Cache/Cookies (<-- link)   
    • Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates     
    • Try with your Browsers Incognito/Private Mode (This may require you to manually sign in)  
    • Try another Browser (Chrome, Edge, Safari) 
    • Check your device meets the Requirements (<-- click here) to play POGO games   

    Cheers!   

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Hi @CappyD596Fv     

 

Can you try going through the following steps and let us know if you continue running into issues after? 

 

  • Restart your device and modem/router then try to load your game     
  • Clear your Cache/Cookies (<-- link)   
  • Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates     
  • Try with your Browsers Incognito/Private Mode (This may require you to manually sign in)  
  • Try another Browser (Chrome, Edge, Safari) 
  • Check your device meets the Requirements (<-- click here) to play POGO games   

Cheers!   

  • littlepeaks's avatar
    littlepeaks
    2 years ago

    I am having that problem also.  The problem is with Daily Sudoku.  Doesn't work if you have a free account.  Tried Firefox, MS Edge, and Chrome.  Doesn't work.  Tried Windows 10, Windows 11, and Linux Mint.  Doesn't work.  Please fix.

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