Cannot purchase gems

It is not my banking provider due to I have been using the same one for years and can purchase off my cell phone gems but not computer anymore

It is working now tysm

I have been trying to purchase some Pogo Gems for the past week and keep getting told not available, try again later.   I have gone in and edited my payments methods, which were just fine and retried, and still get the same inability to purchase gems.  Is something going on with this?  What can I do.  Please advise.

I have never had a problem with purchasing Gems in Pogo until this weekend.  EA fails after 24 hrs and Paypal is still awaiting completion of the order.  3 advisors later and still no resolution.  Last advisor tells me to put it on the forum.  I do not believe this is proper customer service to make me have to report an issue again for the 4th time. EA and Paypal says issue is with the other.  Oh and of course, you cannot talk to anyone on the phone!!! Other advisor says just do straight from credit card.  Sure and forsake security!!  

Just let it sit and do not do anything. I believe it can sit in pending for about 30 days, then PayPal will cancel it as unclaimed. 

This happened to me a few years ago and I just cancelled the transaction after a few weeks, to try again. Big mistake, within 24 hours Pogo/EA suspended my account for canceling a transaction, which violates their rules. Ugh.

Took me another week of speaking to several people to explain I didn't even receive the gems yet! Whatever you do just don't cancel it with PayPal.

Keep trying and I hope everything works out. Take Care

I have just started having the same problem. Spoke to EA no help just told me it was a problem my end but i know my end is fine. So tried to contact again but no luck.

I have the same issue now..been trying for 3 days to get gems and I know it's not my system cause I have full coverage for my cc card. Did you solve your issue?

Hello,  I've been having the same issue.  I have never had this issue before (I joined over 20 years ago).  I can't reach a "human" only bots.  Have you had any luck in reaching someone to speak with?  Linda