Can't purchase Pogo Gems

Question

I am unable to purchase the gems.&nbsp; I have purchased them without any problems until now.&nbsp; I click on the qty and dollar amount I want and it tells me "Please try again. &nbsp; Your order could not be completed. Please try again later".&nbsp; It doesn't even pull my cards to pay for them and my cards are good.&nbsp; I read where someone else had issues with purchasing gems and was instructed to clean out the browsing file and delete the cookies.&nbsp; I did all that and it didn't fix it.&nbsp; Please help me with this or I will have to cancel my membership because some games you can't win without gems.&nbsp; Trlblz256.&nbsp; Melissa&nbsp;

kgdustyyrose · Answer

I am having the same issue, can't buy gems. I use Paypal and nothing happens, I have tried other cards, still nothing. I never had this problem before. I cannot play the games I like without gems. Please help.

ea_rtas · Answer

Hey there Trlblz256VU sorry to hear you're having issues purchasing gems.Just so I have a bit of context on the issue can you let me know what payment type you're trying to use?&nbsp;Can I also ask if you have Paypal? If so you can try Paypal to see if that works for the purchase.

trlblz256vu · Answer

I use either credit cards or debit cards.&nbsp; I don't have paypal.

trlblz256vu · Answer

Plus, my favorite games like Story Quest and all hidden objects games, you can't play at all without gems.

kgdustyyrose · Answer

I am using Google Chrome, which I have always used. Hope you can help, thank you.&nbsp; My user name is kgdustyrose.