Payment has nothing to do with buying Gems as I posted 15 days ago. There is a LOOP that when purchasing gems it says "Try again or go to home page" where both Don't work & you can't get past that part to buy those gems. I would normally spend $50 -100 a week on games but for over 4 months I have had this problem with no answers from anyone or even chatting with EA help. Fix the Loop & we can then but Gems again but no one wants to fix this issue.
You would think that top management would see the money they are not making anymore like from me and figure there is something wrong. Unless they really don't care.....