Forum Discussion

abbycattx's avatar
17 hours ago

Got the Sweet Tooth Town Freeze? Share What's Happening!

Okay, raise your hand if this sounds familiar: You're absolutely CRUSHING it in Sweet Tooth Town, feeling great, you make a satisfying move and then crickets. Nothing. The game just freezes as you stare at the screen .... Completely stuck. 😏

Unfortunately, the problem persists for players, and I know it's incredibly frustrating. Let's stop the freezing gremlins!

To help identify exactly what is occurring, please answer these four questions:
Which level is freezing for you? (very important)
Where does the freeze occur?
  • During Sweet Play (random level feature)?
  • During regular play (selecting your own level)?
  • Both?
When exactly does the game freeze?
  • After making the first move?
  • During a specific animation or effect?
  • At a different point in the level?
What are you working with?
  • What browser? (Chrome, Edge, Firefox, etc.)
  • Operating System? (Windows, Mac, etc.)

 

The more specific information we can provide to the team, the better chance they have of fixing this issue for everyone! Even if you've only experienced it once, your input matters.

Thank you for taking the time to help improve the game for all of us! 

Friendly Reminder: Comments such as "me too!" or "please fix this" are understandable and valid 💫 Providing specifics to the team, makes moves!

2 Replies

  • marikirk's avatar
    marikirk
    Seasoned Newcomer
    17 hours ago

    During sweet play after first move (I hate sweet play, prefer to choose my own). Seems to be mostly during levels that have conveyor belt.

    I use Chrome on my iMac. Have cleared cache.

     

  • evhoops's avatar
    evhoops
    Newcomer
    10 hours ago

    same. level 3. conveyor belt freezes after first move

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