Reference: Club Pogo TrizzleWhen I open and start the game it always starts the tutorial even when I have un-checkmarked the option to play it.then when I move any row or column of dolls and make a match the dolls combine and the single doll lifts, the turn score indicates and the doll freezes and everything is locked up.I cannot even try to play the game without the tutorial doing this. I can never get any further than this to accomplish any challanges.I have reported this problem once before and nobody was able to fix it or give me instructions as how to.I need someone to investigate this and give me a solution so this game is playable.Don KuhnClub Pogo name: "sodafoam"[edit: email address removed]

@Moogan1201Your suggestion of disabling the hardware acceleration solved the problem.The game runs a little slow but at least it works.Thankssodafoam

Club Pogo Trizzle game always plays tutorial and locks up

14 Replies

Moogan1201
4 years ago
@sodafoam
You may want to remove your phone number, this is a public forum.
Which browser are you using? I use Chrome and don’t have this issue.
GirlieGirlie16
4 years ago
Im using 11 and it doesn't work same issues
Moogan1201
4 years ago
@GirlieGirlie16 Which browser? Some work better than others. Over on the Pogo forums they suggest disabling hardware acceleration.
sodafoam
4 years ago
@Moogan1201
Your suggestion of disabling the hardware acceleration solved the problem.
The game runs a little slow but at least it works.
Thanks
sodafoam
sodafoam
4 years ago
@GirlieGirlie16
Moogan1201 had the solution which is to disable the hardware acceleration.
Click on the 3 dots in the upper right corner of your browser.
Go to Settings, then System performance and toggle the switch to the left to turn off use hardware acceleration whenever available.
OkieDokie612
4 years ago
I couldn't find the solution for this problem anywhere. This is the work around I came up with and it worked for me easy fix now. but don't forget to go back and re-enable after you done playing Trizzle. Also by making your screen size a little smaller it will help your game play smoother. (screen size depends on your system/monitor just adjust to your preference)
bzb00
4 years ago
I used to be able to play Trizzle with absolutely no issues, using Windows 10 and Windows 11 with Chrome. Can we just get it fixed? Something must have been changed fairly recently for it to all of a sudden get buggy. Nothing changed on my end, so it must be EA/Pogo. I tried using another browser, Firefox, and it did the same thing. I turned hardware accelerator off and it kind of worked for a day, and now it does not work with or without that setting. The Band-Aids and workarounds are not really working, so can we please get this fixed?
OkieDokie612
4 years ago
@sodafoam @bzb00 @Moogan1201 @GirlieGirlie16 Read my workaround post which also has screen shot in it. If it helps and it did me please give me a little boost on my post thank you.
bzb00
4 years ago
Thank you, but as I stated, the change of browsers and disabling hardware acceleration worked a little bit at first but is no longer working for me at all. I've tried different window sizes and it's still freezing at the first move. Again, why all of a sudden is this game broken like this when it's been working fine for a very long time until recently? Why can't it just be fixed???
anon894822
3 years ago
Seems like a lot of work to make a game playable. I don't have this problem with my tablet.