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handylois's avatar
handylois
3 years ago
Solved

Frozen Scores

My scores are frozen on Rainy Day Spinder Solitaire and Stock Them. What can I do to fix this issue? 

  • EA_Illium's avatar
    EA_Illium
    3 years ago

    HI @Player_e3pdo2wn This might be a separate issue versus what @handylois posted about, to check Have you tried the following?

     

    • Restart your device and modem/router then try to load your game     
    • Clear your Cache/Cookies (<-- link)   
    • Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates     
    • Try with your Browsers Incognito/Private Mode (This may require you to manually sign in)  
    • Try another Browser (Chrome, Edge, Safari) 
    • Check your device meets the Requirements (<-- click here) to play POGO games   

    Thanks!   

3 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago

    HI @Player_e3pdo2wn This might be a separate issue versus what @handylois posted about, to check Have you tried the following?

     

    • Restart your device and modem/router then try to load your game     
    • Clear your Cache/Cookies (<-- link)   
    • Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates     
    • Try with your Browsers Incognito/Private Mode (This may require you to manually sign in)  
    • Try another Browser (Chrome, Edge, Safari) 
    • Check your device meets the Requirements (<-- click here) to play POGO games   

    Thanks!   

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