Forum Discussion

PMedMoe's avatar
PMedMoe
Rising Novice
3 months ago
Solved

Garden Blast Daily

The daily challenges are not working. I've completed all three, but have only been able to collect two. 

That means I'm missing out on the reward for that challenge (110 seed coins) and the rewards for completing all three challenges.

  • Hello! 

    Here in forums, they are unable to assist us with specific account or payment information due to being in a public forums community, additionally they also do not have the ability to credit us with gems, powerups, badges or rewards of any type.

    You would first need to go through EA Help to report this issue, you can find the steps here > [POGO] How to Contact EA Support | EA Forums - 12464874

    If they are unable to assist you, I would secondly contact Pogo_Sconnie via Pogo email to address this issue. 

    Please note that if a button does not appear or the Pogo website seems to be acting unusual, it’s a good idea to log out of Pogo, clear your cookies and cache, and then try additional troubleshooting steps. This often resolves display and functionality issues caused by outdated or corrupted data.

    Hope everything works out for you & Take Care!

9 Replies

  • Pogo, how can you have a daily challenge with Pogo slots to get Pogo bonus symbols if Nile’s Purramid doesn’t work? It hasn’t worked for months and I see very little being done to fix it. Please address this issue.

     

  • jcroc17's avatar
    jcroc17
    Rising Newcomer
    1 month ago

    I'm having the same issue. Did you ever get a reply?

     

  • Hello! 

    Here in forums, they are unable to assist us with specific account or payment information due to being in a public forums community, additionally they also do not have the ability to credit us with gems, powerups, badges or rewards of any type.

    You would first need to go through EA Help to report this issue, you can find the steps here > [POGO] How to Contact EA Support | EA Forums - 12464874

    If they are unable to assist you, I would secondly contact Pogo_Sconnie via Pogo email to address this issue. 

    Please note that if a button does not appear or the Pogo website seems to be acting unusual, it’s a good idea to log out of Pogo, clear your cookies and cache, and then try additional troubleshooting steps. This often resolves display and functionality issues caused by outdated or corrupted data.

    Hope everything works out for you & Take Care!

  • abbycattx's avatar
    abbycattx
    Hero+
    1 month ago

    PMedMoe​ 

    💞 Ways to get Help and Customer Service:

    Pogo Forums: Here you will find other players, Pogo Moderators and Pogo Sconnie willing to assist with various questions.

    EA Help: Need help with account, billing, refunds and reporting a variety of other issues? Simply log in with your Pogo credentials. How To Guide > [POGO] How to Contact EA Support | EA Forums - 12464874

    EA/Pogo Forums: Here you will find other players and EA Community Managers that will assist with various questions and concerns.

    ⭐ EA Community Manger EA_Lanna has also created a lovely shortcut guide for us here > [Pogo] Helpful Threads and Guides | EA Forums - 13091289

    ☎️ What happened to Telephone Customer Service >  Pogo Telephone Service

    Hope this helps with understanding! If you have any questions or need any further help, please do not hesitate to reach out again. Together with other players and our EA Community Managers, will be happy to offer you more support.

  • PMedMoe's avatar
    PMedMoe
    Rising Novice
    1 month ago

    My complaint had nothing to do with specific account or payment information.

  • abbycattx's avatar
    abbycattx
    Hero+
    1 month ago

    PMedMoe​ 

    Hello! You mentioned "I'm missing out on the reward for that challenge (110 seed coins) and the rewards for completing all three challenges." 

    Awards rather paid or earned are loaded individually to our specific accounts. 

    This forums community cannot reward gems, powerups, badges or rewards of any type as mentioned above. You will need to go through EA Help or Pogo_Sconnie for assistance. Here in forums, they literally do not have the capability to award the 110 seed coins to your account.

    Hope this helps with understanding, and you can get the earned seed coins to your account. 🙂

  • i HAVE THE SAME PROBLEM   PLAYED TWICE AND WON BUT NEVER GOT CREDIT FOR THE CHALLENGES

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