Forum Discussion

strapeOy271's avatar
strapeOy271
Seasoned Newcomer
4 months ago

Gems

I can't buy any gems, is this not fixable
buildibp's avatar
buildibp
New Novice
4 months ago

I go to purchase Gems pick my bundle and get the attached, I wait for a while and try again same message. my pogo name is elbowers8

Thank you

 

EA_Rtas's avatar
EA_Rtas
Icon for Community Manager rankCommunity Manager
4 months ago

I appreciate the extra info buildibp​ 

Can you let me know what payment option you're attempting to use?

  • buildibp's avatar
    buildibp
    New Novice
    4 months ago

    My card that I have on file for my subscription which is paid automatically every year, I've been a member since 2005 never had a problem

  • Trlblz256VU's avatar
    Trlblz256VU
    Rising Rookie
    3 months ago

    I am having the same issue and have been for awhile.  I use my credit cards, not pay pal.  From what others say, you get the same message with pay pal.  Is this going to be fixed anytime soon?  I can't finish a lot of the games and the weekly challenges without some gems.  I've been a long time member and never had any problems until now.  

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