Forum Discussion

Dokcat78vb's avatar
Dokcat78vb
Newcomer
15 days ago
Solved

Help Urgently wanted

My wife, Mtov3 has been logged out of her Pogo account by Pogo! & cannot log back in when trying to recover her password it links to an old e-mail account she no longer has access to so is unable to receive the code to change the password. She is a fully paid up member. Can anyone help with this problem? 

  • Hey folks! Sorry to hear you're having issues getting into your accounts.

    Unfortunately as this is an account issue we can't help directly with it here on the forums you will need to get in touch with EA Support directly.

    Not to worry they'll be able to get you sorted, you just need to explain the situation and they'll be happy to help you get sorted!

    You can contact EA Help by following this link here

3 Replies

  • g2hwl79es4eo's avatar
    g2hwl79es4eo
    Newcomer
    15 days ago

    I have same issue also.  I ended up getting new account. I lost everything.

  • EA_Rtas's avatar
    EA_Rtas
    Icon for Community Manager rankCommunity Manager
    15 days ago

    Hey folks! Sorry to hear you're having issues getting into your accounts.

    Unfortunately as this is an account issue we can't help directly with it here on the forums you will need to get in touch with EA Support directly.

    Not to worry they'll be able to get you sorted, you just need to explain the situation and they'll be happy to help you get sorted!

    You can contact EA Help by following this link here

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