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boomom4651's avatar
boomom4651
New Novice
21 days ago
Solved

Home page not loading pro`

Please help. I have hit something in error and my main screen is now small boxes. My screen contains probably 20 games. When I select a game it comes up correctly and so do all other programs.

Any help would be greatly appreciated!

Info follows:
mstnggrl4651
Laptop
OS Windows 11, ver 24t12
Browser Edge 141.0.3537.57

 

 

  • boomom4651​ 

    Hello! Selecting a button and seeing a change can be a bit unsettling, but we can fix it 🙂 Thank you kindly for providing your device information, it greatly helps the troubleshooting process.

    Easy fix - Try resetting the view:

    Press Ctrl then 0 (zero) this will reset zoom to 100% (normal)
    or 
    Hold down the Ctrl button and use your Mouse Wheel to reduce or enlarge your screen.

    If your games are still showing as small boxes, let's clear your browser cache:

    • Look at the top right corner of your Edge browser and click the three dots (⋯) 
    • Click on Settings
    • On the left side, click Privacy, search, and services
    • Click the button that says Choose what to clear
    • Check the box next to Cached images and files
    • Click Clear now
    • Close Edge completely and open it again, then go back to Pogo

     

    Another option:

    Click on the Windows icon, then select Settings > then select Personalization > scroll down until you see Start option > From this page you can select Default as seen in the picture below.

     

    Give these steps a try and let us know how it goes!

3 Replies

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  • Thanks so much for the response.  The first solution (Ctrl 0) worked and I am back in business.  Pogo is the greatest and so was your help!  Melody

  • boomom4651​ 

    Hello! Selecting a button and seeing a change can be a bit unsettling, but we can fix it 🙂 Thank you kindly for providing your device information, it greatly helps the troubleshooting process.

    Easy fix - Try resetting the view:

    Press Ctrl then 0 (zero) this will reset zoom to 100% (normal)
    or 
    Hold down the Ctrl button and use your Mouse Wheel to reduce or enlarge your screen.

    If your games are still showing as small boxes, let's clear your browser cache:

    • Look at the top right corner of your Edge browser and click the three dots (⋯) 
    • Click on Settings
    • On the left side, click Privacy, search, and services
    • Click the button that says Choose what to clear
    • Check the box next to Cached images and files
    • Click Clear now
    • Close Edge completely and open it again, then go back to Pogo

     

    Another option:

    Click on the Windows icon, then select Settings > then select Personalization > scroll down until you see Start option > From this page you can select Default as seen in the picture below.

     

    Give these steps a try and let us know how it goes!

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