Farm Merge - Coins for Purchasing Land
My total amount has been stuck for some time. I still generate the reward coins for filling orders but I won't have anything to buy land when the opportunity presents. I've done everything suggested; exited POGO site completely, cleared cookies and cache, restarted laptop, etc. Is this a problem with the game? I don't see any evidence in the updates.Merge Academy Generator Disappearance
Good evening - I was playing Merge Academy just now and I previously had 2 of the apple generators (the ones that ultimately produce the pie). Since I needed one of the pie slices to fulfill the order, I got these generators out of storage and started merging the outputs. You can see here that I had enough from the generators to make the pie and the slices, which would not be possible with only one of these generators. Unfortunately, the game started glitching severely and the second generator just...disappeared. I have tried all of the troubleshooting methods including restarting my device, checking for device and browser updates alike, clearing cache, trying incognito mode, etc. I would really appreciate getting my other generator back please 😅 thank you. Details: Username: mwstar19 Device: laptop OS: Microsoft Windows 25H2 Browsers: chrome, edge Browser version: Chrome Version 146.0.7680.178 Troubleshooting methods mentioned in message above.Farm Merge Valley - Can't collect giftbox
I have a gift box that appeared that I can not collect. It takes up a space and shows me a little clickable button on the bottom left of the screen that says "free", though when I click it, it does nothing. I have tried exiting, clearing my cache, switching between Edge, Chrome, and the app as well. I even tried to use the shovel on it. Nothing works. The only thing I am able to do with this gift box is move it. I see that someone else posted about this a while ago, but I did not read a comment about any resolution. I am attaching a screen recording showing me trying to click the "free" button on the bottom left, and trying to click the giftbox itself, as well as moving it a space. If there is any current resolution, please let me know.Error accessing Claire Hart "Secret in the Shadows" game, case 44 and 45
A while ago when there was a sale, I bought episodes in a number of cases including 44 and 45. When I try to access them now in two browsers, Firefox and Edge, I get an error message "Uh-oh! We had problems loading your episode. Please refresh your browser" with a 'refresh' tab. This has happened over several days. Case 43 and 46 are fine as have been all those up to these two. An image grab of the error is attached. Is this a known issue?Mahjong sanctuary stuck in task list!
Second time posting and I am desperate for help. Customer support refuses to do anything and I am missing out on completing challenges, losing gems by not having this issue resolved! I am having an issue loading Mahjong Sanctuary on Pogo. The game loads normally, and after I click Play, a screen appears after a couple of seconds that says a birds work is never done lets get back to the task list. At that point the game becomes stuck. I cannot interact with anything except the task list. When I click it, a message appears saying I still have area tasks to complete. A hummingbird appears with a blank non clickable square beside it, and I cannot exit this screen unless I return to the Pogo home page. I have tried all fixes suggested by EA Customer Support, but none worked. They advised me to post this issue in the forums where their experts can advise. I am 100% sure this is a pogo issue, not an issue on my end. My husband also has an account and has no trouble opening the game on his computer but if he logs in under my account it will not open. Thank you for any help you can give
