Farm Merge Valley
Just reached rank 45 and was able to purchase the tomato on wheels but the crates are not producing any tomato plants. I've reported this issue through the chat help but am curious if there are any other issues reported? Also I have a blank upgrade card, will this be a wild card or should I delete it. I'm playing on two different updated pcs but still not tomato plants.Merge Academy - Missing Content
I did not receive my 50 energy units from the daily bonus, and I did not receive my 20 energy units from the Celyth Heartroot Pogis pick a reward. I should have an additional 70 energy units, which I did not receive. I am using a desktop computer, running Windows 11 on the EDGE browser.Solved63Views2likes10CommentsMahjong sanctuary stuck in task list!
Second time posting and I am desperate for help. Customer support refuses to do anything and I am missing out on completing challenges, losing gems by not having this issue resolved! I am having an issue loading Mahjong Sanctuary on Pogo. The game loads normally, and after I click Play, a screen appears after a couple of seconds that says a birds work is never done lets get back to the task list. At that point the game becomes stuck. I cannot interact with anything except the task list. When I click it, a message appears saying I still have area tasks to complete. A hummingbird appears with a blank non clickable square beside it, and I cannot exit this screen unless I return to the Pogo home page. I have tried all fixes suggested by EA Customer Support, but none worked. They advised me to post this issue in the forums where their experts can advise. I am 100% sure this is a pogo issue, not an issue on my end. My husband also has an account and has no trouble opening the game on his computer but if he logs in under my account it will not open. Thank you for any help you can give1.3KViews6likes56CommentsFarm Merge Valley - Missing Content
I purchased 2250 gems to play in the new game Farm Valley. I wanted to purchase a land package in there, it takes crystals to buy land so I used 970 gems to purchase 3500 crystals and then used 3299 of those to purchase the land package. I played for a while and cleared the land and then signed off to fix lunch, came back and land package had been taken back and it and my gems and crystals that I had used to paid for it were not return to my account. HELP!!Solved144Views3likes11CommentsError accessing Claire Hart "Secret in the Shadows" game, case 44 and 45
A while ago when there was a sale, I bought episodes in a number of cases including 44 and 45. When I try to access them now in two browsers, Firefox and Edge, I get an error message "Uh-oh! We had problems loading your episode. Please refresh your browser" with a 'refresh' tab. This has happened over several days. Case 43 and 46 are fine as have been all those up to these two. An image grab of the error is attached. Is this a known issue?1KViews2likes64Comments