I have the same problem & it seems to be doing it more often, just lost another huge rent collection. This just started for me yesterday, and nothing changed on my end.
I have 3 accounts on pogo and I have no problem with any of the other accounts I have spent about fifteen hundred dollars on pogo for gems and badges, my pogo is important to me I am a handicap so I spend a lot of time on pogo but I am needing help with this game on my account it will not let me collect the money for hotels, I have asked for help for several days and I still have this problem so I am really tired of this I would hate to give up my accounts with pogo, I have found a couple of other websites with games to play but like I said I have invested a lot of time and money on pogo and so I would hate lose what I have already invested so I am going to give this another shot and beg again for help, I have my accounts set up for automatic pay and I would hate to change it and lose but I also do not want to continue investing in this if I cannot get help with this problem so PLEASE HELP, are at least let me know when or if this game will or can be fixed
Building #8 is the problem. Keep it UNDER CONSTRUCTION !! DO NOT click on the white check mark in the green circle. You won't have a problem after that. I don't know yet what happens when that's the last building to upgrade - haven't got that far yet. Hope this helps you for now.
I've got the same issue, property number eight triggers an error that means I don't get awarded the rent the property earns.
Cannot click on the money bag when it's due nor collect offline rent when this property is "due".
The one strange thing: First thing in the morning I can collect the rent, but not later in the day. Would be nice if this error was fixed as it seems this has been going on quite a long time.
