Forum Discussion

gift5wDIhnsn's avatar
gift5wDIhnsn
5 years ago
Solved

Jewel Academy won’t load on iPads

Jewel Academy isn’t loading on iPads, even with the newest iOS. It looks like it’s loading until you click on the start arrow, then nothing - just background graphics and music. Several of us are hav...
  • EA_Illium's avatar
    EA_Illium
    3 years ago

    Hi Everyone

    Thanks for sharing your experience with Bejeweled Stars, Depending on your device can we try going through our troubleshooting guide?

lisettegail's avatar
lisettegail
New Novice
3 years ago
@Quesnoy I’ve tried using my iPhone and iPad as well as my husband’s using chrome, safari and Firefox. It loads to 100% and goes to a nighttime scene with music. There it stays.
  • stingfaf115's avatar
    stingfaf115
    New Traveler
    3 years ago

    Same problem for months now reported this issue several times and still not fixed!!!

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