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RobAri20003's avatar
RobAri20003
3 years ago

Jewel Academy

Jewel academy will not load. I get the magic bottle screen, click on play and then get a background screen but nothing else. Please help
GalaxiesFarAway's avatar
GalaxiesFarAway
Hero (Retired)
3 years ago
@EA_Illium It's really a hit and miss kinda of issue... I just closed everything, re-opened the app, clicked on JA and it loaded and the play button was there.... So, for further information, I then closed everything, re-opened the app, went to JA, it loaded to 100% but no play button again... 🤔
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
3 years ago
@BurghBaby Thanks for sharing this I can pass this on to the team to be aware of.

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