Hello! I am glad to hear EA_Rtas was able to help you, he is one of our top EA Community Managers! His guidance to contact EA Help regarding this issue was precise.
" I tried the fix of all accounts are linked to emails. I couldn't find any results. "
When merging accounts or questions about our accounts, EA Help will ask specific security questions to verify they are speaking to the appropriate account holder. Additionally, at times there may be a code sent to the email account associated with our Pogo accounts for verification. Please make sure you have all the information needed to help address this situation.
Unfortunately, this public forum is not equipped to assist with our account or purchase-related questions due to privacy and security considerations. For a more secure resolution, please reach out to EA Help directly to address your concerns.
Here are some links to help resolve this issue!
I want to move my game progress to another account - Pogo
I need help logging in to my Pogo account - Pogo
I want to update my EA Account information - Pogo
If you have any further questions, please ask and we will try and assist to the best of our capability.
