Community ManagerHey there hazywoods2
I am so sorry to hear you've had this experience. Having your account hacked and running into issues because of it is never a good thing.
Sadly as this is an account issue it really does need to go through our live support at EA Help
I know you've reached out already, but I'd ask that you reach out once more, expain the issue and they should be able to sort this out for you.
If you run into any additional issues you can make a new thread or DM me here on the forum and I'll look into it further for you.
