Forum Discussion

sage1651's avatar
5 years ago
Solved

Lost tokens

Lost tokens Lost hundreds of thousands of tokens I haven't played in a few months and couldn't log but finally got tokens were gone 2000 left but still have gems
  • EA_Arrenai's avatar
    EA_Arrenai
    5 years ago

    Hey there, @sage1651. I'm just checking in. Are you still having trouble accessing your previous items?

    If so, I recommend reaching out to EA Help and one of our game advisors can look into the situation, including if you may have a second account. As mentioned before, it sounds like you have a fresh account, so if you remember the screenname of the account you had your previous items, they'd be able to look it up for you.

    To contact EA Help:

    • Go to https://help.ea.com
    • Click "Contact Us"
    • Select Pogo from the game list
    • Select PC or Mac
    • Select Manage my account > Can't log in
    • Click Select contact option

    If you would prefer to reach out on social media instead:

    Arrenai 🐱


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