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abcOOcjS4gbjKM's avatar
abcOOcjS4gbjKM
Seasoned Newcomer
9 days ago

Lucky Cat Bingo keeps freezing and knocking me out midgame

I am so frustrated with Lucky Cat Bingo.  It is constantly freezing, sometimes it will continue but usually it just kicks me out. When I play the four card game I always loose the points I have just spent to play it. It takes so long to get through just 2 games, it is very frustrating.

1 Reply

  • abcOOcjS4gbjKM​ 

    Hello! I understand how frustrating it can be when our online games freeze. I just tested the game and it's running smoothly on my end, which means we can likely fix this for you!

    "Freezing and Knocking me out": Generally, when games freeze then knocks you out, it means your device's memory is overloaded and can't handle the game's demands due to memory overload on your device, browser struggling with the game's graphics or background processes may be interfering.

    Immediate fixes:

    • Close ALL other browser tabs
    •  Close other programs running in background
    • Clear Cache and Cookies: Pogo Troubleshooting Guide | EA Forums - 10424301
    • Check for system updates - If a program is trying to download/update this will interfere with our games.
    • Toggle hardware acceleration (Settings → System → Hardware acceleration)
    • Power Cycling: Unplug your router, let it sit for 2-3 minutes, then plug it back in. This rebooting helps clear the log on the router. A slow or unstable internet connection can cause games to freeze or not load properly. 

    ✅ Ensure your device meets the minimum requirements for Pogo > Troubleshooting Pogo games

     

    Give these troubleshooting steps a try, I am confident they will help with getting knocked out of Lucky Cat Bingo! 

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