Mahjong Sancturary
There is something wrong with it. You get to the end and it leaves 3 un matched items. there is no way to get. Help.
Forum Discussion
EA_Illium
EA Staff (Retired)
EA Staff (Retired)Hi @Dc10Baby46
Can you try going through the following steps and let us know if you continue running into issues after?
- Restart your device and modem/router then try to load your game
- Clear your Cache/Cookies (<-- link)
- Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates
- Try with your Browsers Incognito/Private Mode (This may require you to manually sign in)
- Try another Browser (Chrome, Edge, Safari)
Thanks!
I've tried your suggestions plus trying a different computer and still no go. It occurs on the daily challenge, I am on day #2. Towards the end of the board the "drop" of tiles that occur has a onger pause and then nothing. I've tried to complete ths board 5 times today.
We know all about cleaning and such. It was happening to all of us. The game was not working right.
- EA_Illium
HI @Rxn61 @Dc10Baby46 Thanks for trying those steps, would it be possible to get the following information?
- Screename:
- Device Make/Model:
- Which Web Browser (and Version) is being used:
- Are you getting an Error Message? (If so what is it)
Thanks!
Just a suggestion, have you tried changing to the traditional tile set if you are not using that one? I think that has helped some players, not sure why!
Good luck!
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