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fscarlson's avatar
fscarlson
Seasoned Newcomer
9 days ago

Merge Academy - Box Car Disappearing

The box car has disappeared on my screen making it impossible for me to complete the game.  Infuriating,  as I have invested so much time on Merge, to be so close to completion and have my efforts lo...
EA_Lanna's avatar
EA_Lanna
Icon for Community Manager rankCommunity Manager
7 days ago

Hi fscarlson​ and shockingpink41​, 

Thanks for sharing this with us. There could be a few potential causes. To help me narrow that down, could you share the following information in your replies, please:

  • The device you're using (PC, Mac, iPhone, etc), 
  • The web browser you're using, 
  • Your Pogo screen name,
  • If there are any error messages popping up
  • What troubleshooting steps you've completed

 

I'll do my best and will be better able to share any helpful advice once I can understand things a bit more. 

- EA_Lanna 

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