Forum Discussion

coffeycat3we's avatar
coffeycat3we
New Rookie
11 months ago

Merge Academy has had no increase in energy for the last 2 days.

I am a daily player of Merge Academy.  As of 8/30/2024 the game is not renewing energy on a daily basis. Why?  Is there a glitch created by the recent update?  The same thing happened the last update but was corrected immediately.  This time it has not increased since yesterday.  It was at zero when I came back in today, 8/31/2024 and is now increasing every 2 minutes.  Do the turn off the increase overnight?  I was expecting a full energy when I entered the game.  Not.  I am a Club Member and will not buy energy on a daily basis.  And will consider renewal if there is not some explanation or reaction.

coffeycat3

8 Replies

  • Sconnie posted about this in the Pogo Forum, here > Service Update Merge Academy

     

    August 30th, 2024, 9:26 am

     
    Hi everyone -

    We understand that some of you are experiencing energy reset and not generating on Merge Academy. Please know that our team is actively investigating this issue. We truly appreciate your patience, and we'll share any updates with you as soon as we have them. Thank you for your understanding.

    sconnie
     



  • im still getting no energy renewals over night and the pop up to buy energy keeps appearing!! we already pay for our pogo subscription !!

  • mwstar19's avatar
    mwstar19
    Seasoned Hotshot
    11 months ago

    @tazette614vS @rosieothick Hey y'all! I know it is frustrating, but Pogo is currently working on resolving the issue. Merge Academy is made by another company/website, so they have to wait for the updates to be made themselves.

    One temporary solution is to leave the game open while playing other games or doing other things to accumulate energy. Otherwise, feel free to clear cookies, cache, and history and restart your computer in an attempt to fix this.

    I posted a giant thread of possible solutions and the things Pogo is working on here: Merge Academy/Solitaire Home Story FAQ Answers.

  • aquamedia's avatar
    aquamedia
    Rising Novice
    11 months ago

    My issue is NO PLAY BUTTON.  It was suggested that I didn't have same because I had completed that level.  However, when I go to the map, the next level (campus map) is still locked.

    Feel like getting a run around as it appears this game has been having issues since 8/30.  

  • aquamedia's avatar
    aquamedia
    Rising Novice
    11 months ago

    I tried the same with my issue (no "play" button").  Tried FireFox, Chrome, Edge (all up to date), cleared cache, history, rebooted and still having issues.  PITA!

  • abbycattx's avatar
    abbycattx
    Hero
    11 months ago

    @aquamedia 

    Can you provide a screenshot of what the courtyard looks like for you (after clicking on the map)? This will help determine where you need to go.

    You can provide it here or on your original posting > Merge Academy

    FYI, if you just finished the Sorcery Level, your next room will be the Workshop, the game does not always open levels in order according to the map.

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