Forum Discussion

coffeycat3we's avatar
coffeycat3we
New Rookie
11 months ago

Merge Academy has had no increase in energy for the last 2 days.

I am a daily player of Merge Academy.  As of 8/30/2024 the game is not renewing energy on a daily basis. Why?  Is there a glitch created by the recent update?  The same thing happened the last update...
abbycattx's avatar
abbycattx
Hero
11 months ago

Sconnie posted about this in the Pogo Forum, here > Service Update Merge Academy

 

August 30th, 2024, 9:26 am

 
Hi everyone -

We understand that some of you are experiencing energy reset and not generating on Merge Academy. Please know that our team is actively investigating this issue. We truly appreciate your patience, and we'll share any updates with you as soon as we have them. Thank you for your understanding.

sconnie
 
  • SMSMWS's avatar
    SMSMWS
    11 months ago
    @abbycattx Clearing cookies and cache and restarting did not help the issue for me unfortunately
    • aquamedia's avatar
      aquamedia
      Rising Novice
      11 months ago

      I tried the same with my issue (no "play" button").  Tried FireFox, Chrome, Edge (all up to date), cleared cache, history, rebooted and still having issues.  PITA!

  • aquamedia's avatar
    aquamedia
    Rising Novice
    11 months ago

    My issue is NO PLAY BUTTON.  It was suggested that I didn't have same because I had completed that level.  However, when I go to the map, the next level (campus map) is still locked.

    Feel like getting a run around as it appears this game has been having issues since 8/30.  

    • abbycattx's avatar
      abbycattx
      Hero
      11 months ago

      @aquamedia 

      Can you provide a screenshot of what the courtyard looks like for you (after clicking on the map)? This will help determine where you need to go.

      You can provide it here or on your original posting > Merge Academy

      FYI, if you just finished the Sorcery Level, your next room will be the Workshop, the game does not always open levels in order according to the map.

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