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You have to make sure that you SAVE your progress. Its the small map icon in the bottom right corner. Click that before leaving a level every time! Go into the chat as well, lots of people willing to help!
Today I have visited Merge Academy three times. Each time I find it has reset to the same beginning layout as the last time I started. All previous matches and completions are gone. It is wreaking havoc with my energy levels. I think I've lost almost 200 energy units today alone. Getting very frustrated.
You have to make sure that you SAVE your progress. Its the small map icon in the bottom right corner. Click that before leaving a level every time! Go into the chat as well, lots of people willing to help!