Merge Academy White Screen
I click in to start the game and all I get is a white screen. It doesn't load at all. I tried refreshing the page and using a different browser. Anyone else having this issue?
(CM: Edited to a...
Forum Discussion
I'm using Microsoft Edge & Chrome. I am on laptop that is supposed to be good with graphics. It's an Acer with Intel ARC and Intel Core Ultra 7. I have played it on this computer before but for the past two days, it's been happening. I have even traveled to different locations and still doing the same thing.
EA_LannaCommunity Manager
Hi lamato2268,
Thanks for following up with those details. That context definitely helps.
When you mentioned that you’ve “traveled to different locations,” just to clarify, were you using the same laptop on different internet connections (like home Wi-Fi versus a coffee shop or internet cafe)? Or did you test it from a different device entirely, while in other locations? It’s a small detail, but it can help give us a clearer picture of what might be contributing to the issue.
In the meantime, if you haven’t already, here are a couple of small and basic things that may help things sync up:
- Open the game in a private or incognito browser window to rule out any caching issues.
- Temporarily disable browser extensions, especially ad blockers or privacy tools.
- Make sure your browser is fully up to date, just in case a recent change is affecting how the game loads.
Let me know who you get on.
- EA_Lanna
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