MERGE ACADEMY
MERGE ACADEMY AGAIN TOOK 180 GEMS FOR 1000 IN ENERGY NEVER RECEIVED JUST NOW 03-28-2025...
Forum Discussion
EA_Rtas
Community Manager
Community ManagerHey folks, just checking in.
Sorry to hear you've both ran into this issue.
Can you let me know if you still didn't receive the energy that you should have?
If so can you let me know your Pogo usernames so we can get this looked into for you.
After the last one I had to buy more gems. I didn't plan to- but if you want to play the game for more than 5 minutes (100 energy) you kinda HAVE to. They really need to change that. Sell the game offline or something.
- EA_Rtas
Apologies that you still haven't received the energy you purchased. Could you let me know your Pogo username and I'll see if I can get this looked into on my end for you Effeffemm
Evening- sorry for the late reply, no, I havent had this rectified yet. I would just prefer a refund at this point since I refuse to play the game anymore. 5000 energy I never received. My username is as you typed. Effeffemm on pogo. Thank you if you can do anything, I appreciate your checking in.
