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WitchCeCe's avatar
WitchCeCe
New Rookie
5 days ago

Merge Academy

Just a heads up. Do NOT watch the movie if you finish the grandmother challenge! I did and it took EVERYTHING it had just given me away. All the energy. All the coins. All the gems. Everything. Gone. It took me weeks to finish that challenge and all for nothing. The movie just shows them talking and grandmother says let's have tea. That's it. 

8 Replies

  • I finished this challenge a while ago myself and did not have this issue. I'm wondering if this has to do with the recent energy/item problems this game has been having otherwise lately. If that is the case, I would recommend to others finishing any challenge to use the items right away and not watch the dialogue until after you have redeemed everything.

  • EA_Rtas's avatar
    EA_Rtas
    Icon for Community Manager rankCommunity Manager
    5 days ago

    Hey there WitchCeCe sorry to hear you've run into this.

    Appreciate you letting us know this info. I'll pass this on to the team so we can look into it for you. Can you confirm your Pogo username for me?

  • WitchCeCe's avatar
    WitchCeCe
    New Rookie
    4 days ago

    I would love to get my items back. WitchCeCe is my user name. The recent energy item was resolved but not this. 

  • shanny75's avatar
    shanny75
    Seasoned Newcomer
    4 days ago

    I am having the same issue. I lost hundreds of energy and the problem started after the challenge with the grandmother like everyone is saying. The trash will not allow me to redeem the energy or coins. If I click on it, the entire game resets. If the energy is at the 100 max, it will drop to 45. My username is shanny75.

  • Effeffemm's avatar
    Effeffemm
    Rising Novice
    4 days ago

    Guys go play it on crazygames.com   They still have some glitches, but WAY less than pogo, and it also allows you to play for free and it resets more stuff more often. And if you want to buy coins its cheaper overall. I cancelled my pogo account since they wont do anything about us losing our stuff. Big time disappointed. 

  • WitchCeCe's avatar
    WitchCeCe
    New Rookie
    4 days ago

    Thanks for the info! I did try it on crazygames and it's a little different but still the same game overall. I still don't have my winnings from the grandmother challenge and it took a month to get my 150 coins back from the Valentine fiasco on Home Story so I'm not hopeful.  I also didn't and won't buy it again for the Easter one.

  • UPDATE: I still don't have my winnings from the grandmother challenge. I am however playing it on the game site someone suggested and so far, no glitches!! 

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