Forum Discussion

sprtsfn7's avatar
sprtsfn7
5 years ago

[Monitoring] Unable to Open Gifts, Button unresponsive

I have received 44 gifts from Pogo, when I click open gifts it won't open. Someone please help me. I've been trying to get this resolved for 2 month's. This is frustrating and ridiculous. Thank You f...
CTauthor's avatar
CTauthor
Seasoned Novice
5 years ago

I have 17 unopened gifts.  No error message.  When I click on "See Gift" nothing happens.  ALL of the rest of the page works fine - I can click on prior gift badges, change the number of badges shown per page, etc.  I just cannot open the last 17 gifts I have received.,

CTauthor's avatar
CTauthor
Seasoned Novice
5 years ago

Unopened gift count now up to 21.

  • CTauthor's avatar
    CTauthor
    Seasoned Novice
    5 years ago

    Like others, this problem of being unable to open Pogo gifts has been going on for MONTHS.  It would be appreciated if someone actually LOOKED Answers HQ forum and provide some HELP!!!

    • EA_Rtas's avatar
      EA_Rtas
      Icon for Community Manager rankCommunity Manager
      5 years ago
      @CTauthor Hey there, so you don't receive any error messages when attempting to open the gifts is that correct?

      Can I ask which browser you are using?
      • CTauthor's avatar
        CTauthor
        Seasoned Novice
        5 years ago

        Firefox - 87.0 (64-bit)

        The "See Gifts" and right arrow (to tab through the unopened gifts) do nothing.  NOTE:  other functions on the page work fine.  It is only the two I mentioned that are "non-functional".  FYI:  I have tried clearing my browser cache and also tried using Microsoft Edge.  Same results.

About Pogo Technical Issues & Bugs

Join the Pogo community to talk about game issues, browser and HTML5 troubleshooting, and report bugs in the games.4,758 PostsLatest Activity: 3 hours ago