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0a42713b16e88b7a's avatar
0a42713b16e88b7a
Seasoned Newcomer
3 months ago
Solved

Pogo Scam Email

WOULD you please look at this mail that I rec'd from my POGO account?  THIS is a scammer, right???  I'm so angry to get this in my EA-Pogo mail, grrrrrrrrrrrrrrrrrrrrrrrrrr...  Has anyone else been getting these?  I called the number and it seemed so bogus the foreigner finally hung up on me...  

P0g0spiike

I have no idea what this e-mail is talking about... Is this SPAM??? -------------------- Original Message -------------------- From: ****spiike Subject: Urgent Action Required: Compromised Account and  Sent: Sep 18, 2025 Dear Pogo Users, We are reaching out to you urgently regarding a serious issue concerning your account. It has come to our attention that your account has been compromised and is being used to harass and bully other customers. This is a serious matter that violates our community guidelines and poses significant risk to both your account and our other users. We demand that you contact us immediately to address this situation. If we do not hear from you within 24 hours, we will be forced to take drastic measures, including the permanent suspension of your account and escalation of this matter to relevant authorities. We are giving you this final opportunity to rectify the situation. Failing to act promptly will leave us no choice but to pursue full legal remedies, including reporting the criminal misuse of your account to law enforcement. This is a critical issue. Call us URGENTLY at +<removed> to resolve this matter before it escalates further. Sincerely, Managing Head Pogo EA Team <removed>

  • 100% this is a scam and please do not reply or call them. 

    Article on this subject: Friendly Reminder: Pogo Emails & Safety | EA Forums - 12431462

    Regarding Pogo and EA Communications:

    Please be advised Pogo no longer operates a customer support telephone line. Any legitimate assistance or inquiries should be directed exclusively through EA’s official support website.

    ⚠️ Suspicious Emails Demanding Immediate Action: Any email that threatens account suspension or legal consequences unless the recipient calls a phone number or responds immediately is not legitimate and should be ignored. These messages are often part of phishing scams designed to create panic and trick users into sharing personal information.

    To protect yourself:

    Only engage with EA or Pogo through verified channels.

    Do not respond to suspicious messages or share personal information.

    Report any questionable communication directly to EA /Pogo

    Report through EA Help > Report a player

    Staying vigilant helps keep our community safe 💕

     

9 Replies

  • 100% this is a scam and please do not reply or call them. 

    Article on this subject: Friendly Reminder: Pogo Emails & Safety | EA Forums - 12431462

    Regarding Pogo and EA Communications:

    Please be advised Pogo no longer operates a customer support telephone line. Any legitimate assistance or inquiries should be directed exclusively through EA’s official support website.

    ⚠️ Suspicious Emails Demanding Immediate Action: Any email that threatens account suspension or legal consequences unless the recipient calls a phone number or responds immediately is not legitimate and should be ignored. These messages are often part of phishing scams designed to create panic and trick users into sharing personal information.

    To protect yourself:

    Only engage with EA or Pogo through verified channels.

    Do not respond to suspicious messages or share personal information.

    Report any questionable communication directly to EA /Pogo

    Report through EA Help > Report a player

    Staying vigilant helps keep our community safe 💕

     

  • I opened my email on pogo this evening and saw this. I know I have done nothing to warrant this so I am wondering if it is spam. I actually got this message twice, 3 minutes apart at 4:33am est and 4:36am est. Does anyone have any thoughts on this or know if it is real or not? Also, I did not receive anything in my actual email which is attached to my pogo account.

    P0g01oprater

    to me

    4:36 AM (14 hours ago)

    Dear Pogo Player, Our monitoring systems have identified multiple, severe violations of Pogo’s Terms of Service tied to your account that compromise the integrity of the platform and other users’ experience. This notice constitutes your final and formal warning. You are required to contact Pogo Support immediately @ <removed> to review these violations and participate in an administrative inquiry. Failure to respond will be treated as refusal to cooperate. If you do not contact us within 48 hours, your account will be permanently suspended or terminated and all ***ociated progress, purchases, and privileges may be forfeited. In addition, we may refer this matter to law enforcement for civil or criminal investigation and prosecution—which could include charges under federal statutes addressing computer fraud and related activity or wire fraud, and under applicable state theft-of-services laws—each of which carries potential fines and imprisonment depending on the offense and circumstances. Treat this matter with urgency and contact our Support Team without delay @ <removed>.

    [CM  - Edited to remove scam phone numbers]

  • huskergal11115's avatar
    huskergal11115
    Rising Rookie
    3 months ago

    Not legit, I've gotten a few of them over the years.  Just ignore it and do not call the number, pretty sure it's a way to hack your computer.

  • lysolwipes2xn's avatar
    lysolwipes2xn
    Seasoned Newcomer
    2 months ago

    I just received this in MESSAGES 

    P0g01oprater

    to me

    11:24 AM (2 hours ago)

    Dear Pogo Player, Our monitoring systems have identified multiple, severe violations of Pogo’s Terms of Service tied to your account that compromise the integrity of the platform and other users’ experience. This notice constitutes your final and formal warning. You are required to contact Pogo Support immediately @ <removed> to review these violations and participate in an administrative inquiry. Failure to respond will be treated as refusal to cooperate. If you do not contact us within 48 hours, your account will be permanently suspended or terminated and all ***ociated progress, purchases, and privileges may be forfeited. In addition, we may refer this matter to law enforcement for civil or criminal investigation and prosecution — which could include charges under federal statutes addressing computer fraud and related activity or wire fraud, and under applicable state theft-of-services laws — each of which carries potential fines and imprisonment depending on the offense and circumstances. Treat this matter with urgency and contact our Support Team without delay @ <removed>.

    HUBBY told me to disconnect the call PLEASE ADVISE my screenname is Cathyluvslars 

  • abbycattx's avatar
    abbycattx
    Hero+
    2 months ago

    lysolwipes2xn​ 

    Hello! Sorry, this happened to you as well. Your husband was smart for telling you to disconnect the call. This is NOT from Pogo or EA this is a scammer looking to incite fear, urgency and authority.

    Pogo nor EA will ever ask you to call them for "an administrative inquiry or face fines and imprisonment."

    Please take a moment to read this > Friendly Reminder: Pogo Emails & Safety | EA Forums - 12431462

    Official Pogo emails will only look like this > Inbox messaging update

  • saintsfan820's avatar
    saintsfan820
    Rising Newcomer
    2 months ago

    I received the same one hubby stopped me before I got to far

  • I received  a message in the message center which stated  an account warning. They found several violations,this is your final warning, legal action pending, law enforcement  will be notified. Call 1-949-226-7156. Stupidly I called,they will call back. I should have known from the mispellings, etc. Check your message center and do not respond. I do not know what I did by calling but I am sure it will not be good.

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