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sprtsfn7's avatar
sprtsfn7
5 years ago

[Monitoring] Unable to Open Gifts, Button unresponsive

I have received 44 gifts from Pogo, when I click open gifts it won't open. Someone please help me. I've been trying to get this resolved for 2 month's. This is frustrating and ridiculous. Thank You f...
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
5 years ago

@CTauthor @sprtsfn7 Thank you for providing the doc, I tried on my end and it seems to be functioning. 

To confirm can you try clearing your cache/cookies and signing back in to see if this is still happening? If so can you share the following information?

- Which web browsers have you tried?

- What device are you using?

Regards, 

CTauthor's avatar
CTauthor
Seasoned Novice
5 years ago

Browser cache cleared (I really do not want to clear cookies).

Attempted with:

Firefox - 87.0 (64-bit)

Microsoft Edge - Version 89.0.774.76 (Official build) (64-bit)

Using Dell XPS 8940:

Intel Core i9-10900 CPU @ 2.80GHz

Installed RAM:  64.0 GB

System Type:  64-bit operating system, x64-based processor

Windows 10 Home, Version 2004; OS build 19041.92B

 
 
 

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