Forum Discussion

sprtsfn7's avatar
sprtsfn7
5 years ago

[Monitoring] Unable to Open Gifts, Button unresponsive

I have received 44 gifts from Pogo, when I click open gifts it won't open. Someone please help me. I've been trying to get this resolved for 2 month's. This is frustrating and ridiculous. Thank You f...
sprtsfn7's avatar
sprtsfn7
5 years ago

I cleaned out my cache/cookies and The other browser I tried was google chrome and I'm still unable to open my pogo gifts which are now at 49 gifts. I don't know what else to do do and I'm no electronic wizard.

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
5 years ago

Hey Pogo players, 

Opening gifts should be functioning, can you clear your cookies/cache and verify, if you continue having issues would you be able to upload a screenshot?

  • CTauthor's avatar
    CTauthor
    Seasoned Novice
    5 years ago

    Opening gifts is NOT functioning.  I have cleared my cookies/cache (although I REALLY did not want to!!).  NOTHING.  Exact same results as before:  See Gifts doesn't work.  The ability to click the right arrow to move to the next gift DOESN'T WORK.  EVERYTHING else on the page works fine.

  • CTauthor's avatar
    CTauthor
    Seasoned Novice
    5 years ago

    Is there ANY chance ANYONE is ever going to respond to my problem with Pogo.com?  I have TWENTY-THREE gifts - and I cannot open a single one!!   It would be greatly appreciated if SOMEONE AT EA CARED!!

  • CTauthor's avatar
    CTauthor
    Seasoned Novice
    5 years ago
    @CTauthor We're now into JULY and STILL no one has answered this issue. I have TWENTY-FIVE Gifts I cannot open, cannot access, cannot activate!

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