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Player_tl57u0jg's avatar
Player_tl57u0jg
4 years ago

Monopoly Sudoku not loading on Chrome

Monopoly Sudoku (MS) won't load any farther than a green screen for me today (8/14/21).  I've cleaned my computer 2x and rebooted it.  I use Chrome for a browser Thank you, redcolt74
EA_Joz's avatar
EA_Joz
Icon for EA Staff (Retired) rankEA Staff (Retired)
4 years ago

Hey there @Player_tl57u0jg Please try clearing your cache. If old data is hanging around and causing issues, clearing your browser cache can help pull the new data for the game again. Note: it can take a bit longer to pull the data after clearing your cache, but once it does, it should be swift.

Here are a few more troubleshooting steps that you can take to help resolve the issue:

Troubleshooting HD / HTML5 Games

incognetobrat's avatar
incognetobrat
4 years ago

I am also getting the green screen where it wasnt an issue.

I have cleaned out my cache done the accelerator thing its frustrating as I did enjoy playing the game.

  • Player_tl57u0jg's avatar
    Player_tl57u0jg
    4 years ago

    Tried again today (8/18/21) and still getting the frozen green screen.  

    redcolt74

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