TiggerGrrl79
Hello! Sorry to hear the game is not loading for you properly. Would you mind trying a few troubleshooting steps to resolve the problem?
Updates: Ensure you have the latest update and patches for your system; there have been a few for the month of August 2025 so far.
Clear Browser Cache and Cookies: This can often resolve loading issues. Look up instructions for your specific browser to clear cache and cookies. > Clearing your Browser Cache and Cookies | EA Forums - 10306079
Power Cycling: Unplug your router, let it sit for 2-3 minutes, then plug it back in. This rebooting helps clear the cache on the router.
Try a different Browser: If the problem persists, try using a different browser to see if the issue is browser specific. > Pogo Troubleshooting Guide | EA Forums - 10424298
😊Give one of these troubleshooting steps a try and please feel free to reach out again and let us know how it goes! If you continue experiencing problems, please share the device you're using, browser and your screen name.