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Gamerinmg's avatar
5 years ago
Solved

My Mini picture is not showing next to my name

My Mini is not showing anymore next to my name when I play games, this happened a week or so ago!  What can I do to put my mini's picture back next to my name?  Thanks

  • Hey there, @Gamerinmg.

    The icons not showing in the older Flash version of chat is a known issue. The Pogo team is aware. Thanks for your report!

    Arrenai 🐱


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7 Replies

  • EA_Arrenai's avatar
    EA_Arrenai
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    5 years ago

    Hey there, @Gamerinmg.

    I'd love to look into this for you. Is your mini not showing next to your name in the new chat? Do you have your mini selected as your current avatar?

    Arrenai 🐱


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    Was your issue resolved by a great post? 🙌 Accept as Solution

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  • Gamerinmg's avatar
    Gamerinmg
    5 years ago

    My mini picture was showing on day and the other not showing, I did not change anything, I do not even know where and how to change these things.  I noticed that several players do not have a picture next to their mini name also in games.

    If you know how to put back my mini picture please can you direct me to a step by step because I do not know where to go to do the change myself.  I tried in my Account in Edit Mini and there is nothing there to this regard.  I have tried via the Homepage, nothing there either.  So if you know where it is that I can put my picture back please direct me.

    Thank you so much for your time and efforts.

  • EA_Arrenai's avatar
    EA_Arrenai
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    5 years ago

    Hey there, @Gamerinmg.

    I'll be happy to walk you through how to set your avatar.

    1. Click on the avatar circle in the upper right corner of Pogo.com


    2. When you click it, a menu pops up. Click on My Profile


    3. On My Profile, click on the Pencil next to the avatar or Mini you currently have selected


    4. On the Edit Avatar page, scroll down the list to pick your Mini, one of your four favorite badges, or any of the avatars in the system


    5. Once you Save Changes, it sets it as your avatar, and you can see it in chat when you type

    I hope that helps!

    Arrenai 🐱


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    Was your issue resolved by a great post? 🙌 Accept as Solution

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  • Gamerinmg's avatar
    Gamerinmg
    5 years ago

    Thank you so much for your time and efforts Arrenai, but it did not work in my Classic Mode.  It did change it at Avatar new pogo, but it does not show in Classic Mode, I hope I did not do anything to ruin it, but I see other players who have lost their Mini picture also in Classic Mode, most have their picture though.  Weird!  Thanks again for your time and efforts, I appreciate it all! 

    Oh and I did Signed In and Out two times to make certain it worked and it did not! 

  • EA_Arrenai's avatar
    EA_Arrenai
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    5 years ago

    Hey there, @Gamerinmg.

    The icons not showing in the older Flash version of chat is a known issue. The Pogo team is aware. Thanks for your report!

    Arrenai 🐱


    Did you receive an awesome, helpful response? 👍 +XP!

    Was your issue resolved by a great post? 🙌 Accept as Solution

    ASK. ANSWER. LEVEL UP.

  • @Gamerinmg how do I get my mini to show? It is now a green face. Just went to mini and saved again....but it is still the bogus picture

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