Bejeweled Stars Progress Not Saving

I had to get a new phone and the progress on my old phone is not coming thru to the new phone. I have logged into my Apple account on the new device but I am missing about 100 levels of progress, coins, and jewels. It is almost like the progress on my old device has not uploaded for months. I tried on my iPad as well and it shows the lack of progress as well. I double checked and my Apple account is linked to my EA account. Any suggestions?