Forum Discussion

hdsport10's avatar
hdsport10
5 years ago
Solved

players freezing canasta

Pogo its getting really old playing canasta when the person who has a higher score just freezes the timer/game when losing Are you planning on fixing this, or you prefer to lose subscribers?
  • EA_Arrenai's avatar
    EA_Arrenai
    5 years ago

    Hey there, @hdsport10.

    If you believe that your opponent is freezing the game on you, please report them to our Terms of Service team. That team will investigate the situation and take appropriate action against the account. Every report is investigated, so we really appreciate your help in reporting players who abuse our system.

    Arrenai 🐱

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EA_Arrenai's avatar
EA_Arrenai
Icon for EA Staff (Retired) rankEA Staff (Retired)
5 years ago

Hey there, @hdsport10.

If you believe that your opponent is freezing the game on you, please report them to our Terms of Service team. That team will investigate the situation and take appropriate action against the account. Every report is investigated, so we really appreciate your help in reporting players who abuse our system.

Arrenai 🐱

Did you receive an awesome, helpful response? 👍 +XP!

Was your issue resolved by a great post? 🙌 Accept as Solution

ASK. ANSWER. LEVEL UP.

ocvonnie's avatar
ocvonnie
5 years ago

I report them all the time, and i see them in lobby trying to open a table.  So things are not getting fixed, this never happened until EA took over POGO.  Please fix it takes all the fun out of playing fairly.

  • cafedelon's avatar
    cafedelon
    New Ace
    5 years ago

    EA does need to try to resolve this.  I've seen people reporting other players crashing and freezing multiplayer games for a long time.  When is someone going to take action to discourage this type of behavior?  The best way is stop someone from doing this is to ban that person from Pogo permanently by preventing anyone using their IP address from playing at Pogo.  This will prevent someone from using multiple accounts with the same IP address to continue to freeze games at Pogo.  At first warnings and account suspensions can be given, but eventually they need to be banned.

  • jagsfaninCC's avatar
    jagsfaninCC
    2 years ago

    This is why I play with Bots. The game freezes on me constantly but I quit, go to the canasta selection and it lets me rejoin my table...frustrating but I love canasta and find if I do the game as I described I get to play. iqgsfaninJax

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